Handover pack

By the Pakka team · Updated October 2026

A handover pack is the set of documents given to the client at completion: drawings, warranties, QC records, snag closure and care instructions.

In practice

A complete handover pack makes the end of a project feel as considered as the work, and protects you during the defect liability period.

In Pakka

Pakka puts together a handover pack with QC certificates, snag closure and drawings.

QC and snag lists: how it works in Pakka

Related terms.

Snag (snag list)A snag is a defect or unfinished detail found on site, such as a chipped tile, an uneven shutter or a missing handle. A snag list collects them so each one is fixed before handover.Read more
QC gateA QC gate is a quality check that work must pass before the next stage can start or the stage can be called complete.Read more
Pre-start condition reportA pre-start condition report records the existing condition of every room, with photos, before work begins, and is acknowledged by the client.Read more

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