How to delete your data from Pakka
Pakka is a product of Ensemblon Automation Design and Entertainment Private Limited.
If you use Pakka (a firm or its team)
- Email start@pakka.work from your registered email with the subject "Delete my data", or ask your firm's admin to remove you.
- To close a firm's whole account, the firm owner emails us. We keep the data for 30 days so it can be exported, then delete it.
If a firm messaged you through Pakka (a client or vendor)
- Your details belong to that firm. Ask the firm first; we will help them delete them.
- You can also email start@pakka.work with your phone number and the firm's name.
- To stop WhatsApp messages at once, reply STOP or tap "Stop messages" on any message.
If you connected a WhatsApp Business number
- Disconnect it in Pakka (Settings, WhatsApp) or in the WhatsApp Business app (Settings, Account, Business Platform, Disconnect). We delete synced chat history and contacts within 30 days.
If you signed in to Pakka with Facebook
- Remove Pakka in Facebook (Settings, Apps and websites). Then email us and we delete what Pakka received.
What we keep, timing and contact
- What we keep: only what the law requires us to keep, such as tax and billing records.
- Timing: we confirm within 48 hours and finish within 30 days.
- Contact: start@pakka.work, WhatsApp +91 98860 00565.
- Grievance Officer: start@pakka.work
10 founding firms in 2026.
We set up every firm ourselves: we learn how you work, shape Pakka around it, and stay with you on a weekly call. So we take a few firms at a time. Your first project is free, and founding firms who join by 31 December 2026 keep their price for life.
Tell us about your firm. We call you, check it fits, and set you up. How it works · Questions? WhatsApp us
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