Ops Desk
Two taps a day. That's the app.
The Ops Desk runs site work from WhatsApp. Engineers talk and tap; the office sees tasks, QC and snags update; the client hears what moved.
Today · Sharma Residence site
Ravi, site engineer · on WhatsApp
- 8:00 AMStarted MEP rough-in
- 11:20 AMCeiling grid done
- IssueTiles short
- 3:30 PMQC passed, with photos
Two taps a day · nothing to install
One day on site
One day on site
What the Ops Desk changes.
4 things that happen in every firm today, and how they go with Pakka.
A blocker sinks in a group with 200 unread messages.
Every voice note becomes a task, an issue or an approval, with an owner.
Done, sir, is not done.
Work is confirmed with one tap and checked by QC before the phase closes.
It was already like that.
Every room is photographed before work starts, and the client acknowledges it.
The client keeps asking what happened this week.
A portal and an evening update answer the question before it is asked.
Three rules the Ops Desk keeps
- Walk. Talk. Done.
- Nothing is marked without your tap.
- Engineers never see money.
Everything the Ops Desk does.
Pick a part of the desk to see what it does, and how it looks on WhatsApp.
21 in all, built and working today
Site on WhatsApp
- Voice notes, photos and videos become tasks, issues and approvals
- A morning Starting today and an evening Update tasks. Two taps a day
- Nothing is marked done without the engineer's tap
- Raise an issue, snag or scope change from the chat
- Ask the drawings a question and get the page back
- Material requests, deliveries and petty cash with bill photos
- Engineers never see money
How it looks in WhatsApp
From your voice note
- DoneCeiling grid, master bedroom
- IssueTiles short, guest toilet
- Closed byRavi's tap
Add another desk and it connects on its own.
What the Ops Desk hands over, with nothing typed twice.
- Money DeskA QC pass makes vendor payments and client instalments eligible. Measurements feed the vendor's final bill.See the Money Desk
- Design DeskSite works only from drawings pushed to production, and engineers ask those drawings their questions.See the Design Desk
- Sales DeskWon projects arrive with rooms and BOQ, ready to become phases and tasks.See the Sales Desk
Jobs the Ops Desk handles.
- Client portal and updatesA 7 PM update on WhatsApp on days something moved, and a portal with progress, photos and what they have paid. Never your costs, margins or internal issues.Read more
- Site updates on WhatsAppEngineers send voice notes, photos and videos on the WhatsApp they already use. Pakka turns each one into a task, an issue or an approval, with an owner. Nothing to install.Read more
- QC and snag listsQC checklists with photo and measurement evidence. Concealed work must pass before what covers it can pass, a failed QC creates snags, and open snags hold the handover.Read more
- Interior project managementOne platform for sales, design, money and site, built for firms of 5 to 50 people. Your team stays on WhatsApp. Start with one desk and add the others when you are ready.Read more
Give us your messiest project. The first one is free.
Ten founding firms get their first project on Pakka free, set up with them over WhatsApp in an afternoon. Everyone else joins the waitlist, and we open in batches.
10 of 10 founding spots left
How the founding programme works · Questions? WhatsApp us
Already on Pakka? Log in